What has changed with the webinar registration process for Academy members?
The Academy has updated its registration process so that our members can use their Academy username and password to sign up for webinars. This change eliminates the need to remember multiple log-ins to access the Member-Only webpage, to register for Academy webinars and events, to pay dues and print receipts, and to access the Academy’s library of archived professionalism and public policy webinars and also adds the ability to see which webinars you’ve previously attended by visiting your member profile.
When you register for a webinar, simply enter your Academy username and password to receive your member rate. Remember to complete the registration process by logging into BlueSky to confirm your sign-up—you’ll receive a reminder to do so after registering on the Academy website.
Can an administrative support person register an Academy member on their behalf?
You can certainly register an Academy member, but you will need to be logged in as that member to access the member rate.
I’m not an Academy member. How do I register for a webinar?
If you are not a member of the Academy, you will need to create a guest account when registering for your first webinar with us. You only need to create this guest account once, but make sure to remember the log-in credentials you chose when creating the guest account. If you forget your username or password, you can request to have that information sent to the email address that we have on file for you.
I registered myself for the webinar, but I’m worried about connecting to the webinar since I’m working remotely. What can I do to prepare?
First, make sure you’ve verified your username and password by clicking this link using the same username and password you entered when registering for the webinar.
Then, to ensure your computer is compatible for the live event, you can perform a system check by clicking on this link. Make sure to perform this system check on the same computer you will use for the live event.
Finally, it is recommended you try to log in to the webinar at least 15 minutes before it starts. With so many individuals working remotely, our webinar provider has been experiencing higher-than-usual customer service requests so response times can take longer than anticipated compared to earlier webinars.
By testing your system in advance and by logging in early, you give extra time for us or the webinar vendor to help address any issues should they arise.
How do I register a group for one employer?
Because at this time many people must now work remotely due to the COVID-19 pandemic, the Academy is offering group registration for our webinars to employers, which allows a company to rebroadcast the “live” webinar. The lead registrant must be an Academy member. We will ask that you provide the names, titles, and email addresses on behalf of the employer of all intended attendees by emailing email@example.com. An Excel spreadsheet is preferred. Attendee names must be submitted within 24 hours of the webinar. Failure to submit attendee names will result in no longer being able to register your group for future webinars. Because we may be offering multiple webinars in any given week, please specify on your list which webinar your employer group is planning to attend and identify which registrant is the lead.
How does group registration work?
The registrant will receive one computer connection (link) to the webinar. You can then use a platform of your company’s choosing (Zoom, Microsoft Teams, WebEx etc.)* to stream the live event to remote attendees. The registrant is also responsible for making this live webinar presentation accessible to group attendees, who must be employees of the same company. There are no phone connections provided by the Academy with this registration—audio will be streamed via the web.
Group registration fees for the live webinar do not include access to the archive recording for non-Academy members. As always, Academy members may access an archive of all Academy webinars in the members-only section of the Academy’s website. Please note that the webinar presentation and materials are the intellectual property of the Academy, and only the Academy is authorized to record the webinar and provide it subsequently.
I have a group registration. What should I do to prepare for a successful livestream of this webinar?
The Academy cannot take responsibility for ensuring the live webinar can be seen and heard through the registrant’s choice of its own rebroadcasting platform with a group registration.
We encourage those with group registrations to test your company’s streaming platform in advance to identify what steps you will need to take to share your screen and audio successfully with your remote viewers.